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Benchmarking/ Best Practices
American Productivity & Quality Center (APQC)
Resource of information on process & performance improvement, benchmarking, best practices and tools. 500 member organizations. Fee based membership but site offers some free general information and reports.
Resources, research, studies and roundtables associated with Benchmarking worldwide. Over 130,000 professionals. Site has extensive list of links to benchmarking information for various industries and study areas.
Information on domestic/international standards programs, news, training, and an extensive list of internet links. ANSI represents American interests in development of global standards, i.e. ISO and IAF.
American Quality Management Mall
Website for the Quality Management professional featuring discussion groups, classified ads, news, web search guides, and books.
American Society for Quality (ASQ)
Resource for quality professionals including a repository of information on quality, certification, training and networking. Copies of the Standards can be ordered online.
Association of British Certification Bodies (ABCB)
Free ISO 9001:2000 workbook written for SME who are registering to or upgrading to ISO 9001:2000.
Site has information and forums related to the development and publication of technical standards that form the basis for global manufacturing, procurement, and regulatory activities. Over 20,000 members.
Automotive Industry Action Group (AIAG)
Information, news and forum for auto industry professionals. Specific information about ISO/TS 16949 and ISO 14001 as they relate to the auto industry. Membership is fee-based. More than 1500 members directly involved in auto supply chain.
Baldrige National Quality Program
Information about the Malcolm Baldrige National Quality Award.
Standards organization active in more than 100 countries. Site has wealth of information on the Standards, quality, testing and trade.
European Organization for Conformity Assessment (EOTC)
Portal for conformity assessment information. Information on site includes internet links, news, events, etc.
Resource center for quality professionals which includes a marketplace, forums, news and information on many quality programs and standards.
International Forum for Management Systems (The Informed Outlook)
Monthly newsletter for information on international management standards. Fee based service.
International Organization for Standardization (ISO)
Standardization body. Wealth of information, communities and forums related to the ISO standards and their development. Copies of the standards can be ordered here.
Vast resource for information, articles, forums and a quality directory related to quality and Six Sigma.
ISO 14000 Information Center
Information resource on the ISO 14000 Standards. Website includes news, articles, registered companies and registrars and a discussion forum.
ISO 9000 Store
Quality resource including free access to various documentation templates, tutorials and presentations.
Extensive list of ISO 17025 and Standard-related links.
National Institute of Standards and Technology (NIST)
Website offering research and information on measurements and standards for US industry. NIST is a non-regulatory federal agency within the U.S. Commerce Department's Technology Administration that conducts research at its labs and promotes the Baldrige National Quality Program amongst many others.
Quality Digest magazine
Quality publication. Website offers news, articles, ISO 9000 database and related resources. Free subscription.
Quality and process improvement publication. Website offers news, articles, communities, and related information. Free subscription.
Registrar Accreditation Board
Resource for ANSI-RAB NAP-accredited ISO 9000 and ISO 14001 registrars, RAB-accredited training course providers, and RAB-certified auditors.
Technology Administration (TA)
American Federal agency that develops and promotes measurements, standards and technology. Website has access to publications, speeches, and news as well as links to its three agencies: National Institute of Standards and Technology (NIST), the National Technical Information Service (NTIS), and Office of Technology Policy (OTP).
News and articles related to international standards as well as a registry of certified organizations.
Internet-based periodical for QMS Internal Auditors. For a small fee, access to their monthly newsletter.
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